We understand that finding the most suitable tenant quickly is optimal return on your investment. At Curtis & Blair our process after photography is completed is:

1. Match your property with our database of prospective tenants and immediately notify them of your property
2. Promote your property on leading websites like realestate.com.au and domain.com.au, and in our prominent window displays
3. Tenants can book a time through our booking portal to view your property at a specific time or make an alternative time 24/7
4. We conduct more viewings, more often meaning properties under our care are let faster and to the best possible tenant

Often we can source a great tenant from our database which is quick and easy. However, if a tenant is sourced as part of a marketing campaign, it could take 14-21 days on average to find the right person for your property. If you are purchasing a new investment property, in most cases, a tenant can be sourced prior to settlement. Our focus is to ensure we’ve found the best
quality tenant for you in the shortest possible time so that your return on investment is maximised.

Thorough reference checking is key. We cover the basics such as identification, means of income, workplace history and previous tenancy or sale records. But we also go a step further with national databases such as TICA (Tenancy Information Centre of Australia), checks on sites like RP Data who list previous rental agencies, pet checks and much, much more. Only potential tenants who pass all these criteria will be submitted for your consideration and selection.

Absolutely. Prior to the commencement of any tenancy, we complete a detailed initial condition report of the property including extensive photography which sets us apart from our competitors, and forms basis of how the property is to be maintained during the tenancy. After 6 weeks, we conduct a ‘walk through inspection’ to ensure the tenants have settled in well , there are no
maintenance issues and to rectify any initial problems.

Our quarterly in-person inspections are thorough and packed with photos. Any repairs or maintenance issues are reported to you and remedied in accordance with your directions. If we identify items in need of urgent attention by the tenant, a follow up inspection is carried out to ensure they are addressed promptly.

You can opt for twice monthly, or just one payment at the end of the month. Statements are emailed immediately to you and any copies of invoices paid (such as council, water, maintenance etc) are attached. Funds are deposited directly into your account via EFT.

You can view your statements and financial reports any time via your secure landlord portal too, making filing easy. End of Financial Year summary statements are generated and delivered on the 1st day of July each year.

Absolutely, and we highly recommend it. Any bills relating to the property such as rates, water and levies can be addressed directly to us for payment. This is a very effective way of maintaining all the relevant expense records for your property. A copy of any account paid will be attached to your electronic statement. All expenses paid are included in your summary statement at the end of each financial year making tax time easy.